We cater
to needs of our customers, both adults and
children, offering from general wards (4
bedded – 5 bedded rooms), 2 bedded rooms,
Single rooms and Suites. We have nature
in mind with an indoor garden on our 2nd
floor, New Wing whereby patients and their
families can relax, exercise and enjoy the
open atmosphere. All our rooms are air conditioned
with ensuites, each bed is equipped with
a nurse call bell which will allow you to
call for attention at any time. There will
be a care giver closeby to attend to all
your needs; reading lights and wall mount
medical gas in case of emergency. Public
telephones for both STD/IDD are available
outside each floor landing.
Our
2 bedded and Single Rooms have electrically
operated self-adjustable beds and television,
while the single rooms and suites have telephone
facilities and a fridge and complimentary
newspaper daily.
We have 20 bedded
special care unit, (10 bedded CCU/HDU and
a 10 bedded ICU) manned by a team of qualified
trained nurses for patients requiring intensive
and close monitoring when needed.
Our children’s ward provides an “at home”
feeling for parents and off spring. The
ward has books and toys and a children’s
playground. Occasionally we have our “baby
dinosaurs” Lohgi to entertain and cheer
up the children.
On
Arrival You will be met by our receptionist
who will guide you through the formalities
of registration and direct you to the Specialist
you wish to consult or for admission to
the wards. For certain cases, deposit may
be required.
Once you have registered,
you will be given an Outpatient Appointment
Card and a Hospital Idenfication Card. Please
keep and produce these cards for your subsequent
visits. Individual assistance is also available
from the Customer Service Officer.
Unless in cases of emergencies, all
patients are preadmitted by their doctor
through prior appointment pending availability
of rooms. All the rooms are air-conditioned
with attached bathrooms and nurses call
buttons.
Patients are requested to
bring the following on admission:
- pyjamas, nightwear / dressing gown
and slippers - a change of clothes
- towels, toothbrush, toothpaste,
shampoo, soap and other toiletries.
Please send personal clothing home
for laundering. In addition to the toilet
requisites above, maternity and gynaecological
patients are requested to bring the following:
- Sanitary towels (2 boxes) and
sanitary belt if required -
Maternity bra - Baby's vest,
baby wrapper and milk bottle in the day
of discharge (if travelling long distance)
For security reasons, patients
are advised not to keep any valuables e.g.
jewellery or handphones with them in the
hospital to avoid any loss or theft. The
centre will not be responsible for any losses.
Relatives or parents of
children who wish to stay with patient must
make prior arrangement and obtain permission
from the Sister or Staff Nurse in charge.
Only one lodger is allowed for
each patient. A nominal fee will be levied.
Meals are not included. Deck chairs
will only be provided at night. Only female
lodgers are allowed to stay with female
patients with the exception of single rooms.
Patients are kindly advised
to check out before 12:00 noon on the day
of discharge. However, an additional half-day
charge (inclusive of congee for lunch, if
required) will be levied on patients who
request to be discharged after 12:00 noon
and before 5:00 pm. The follow-up appointment
will be made by the Ward Receptionist.
Your bill can be settled in the Finance
Department (In-patient Cashier) from 11:00
am onwards.
Please collect your
medication (if any) from the Pharmacy.
Discharge arrangement can be requested
through our Customer Service Officer.
12:00 noon to 2:00 pm
5:00 pm to 10:00 pm. For reasons
of your health and that of other patients,
not more that two visitors are permitted
to be by the patient's bedside at any one
time in order to allow the patient proper
rest and ensure security at night.
For emergencies and patients'
convenience, a nurse's call bell is available
by your bedside as well as in the toilet.The
call services is free of charge.
For in-patient, we serve
breakfast, morning tea, lunch, afternoon
tea, dinner and nightcap. Food preparation
is supervised by our Dietitian. Our Dietitian
also provides Out-Patient Dietetic Counselling.
Our Centre's Cafeteria (Halal)
caters Muslim, Chinese and European food.
It is open to visitors from 8:00 am to 7:00
pm daily.
Apart from a large car-park
space located across the hospital, the hospital
also has a mini mart, retail pharmacy and
cafe located at the ground floor for your
convenience.
